Software
Current Software Projects
Helpdesk
In May of 2008 DaVinci Digital will roll out a web based helpdesk for the Oregon State Bar Association. The solution is based on Microsoft SQL Server and ASP.NET 2.0. The helpdesk integrates with Exchange and Active Directory and includes a utility to synchronize employee information between their human resources database and Active Directory. The site includes both password protected Internet and Windows Authentication Intranet entry points.
School Lottery System
In January of 2008 DaVinci Digital delivered a web based lottery system for a local school district to process student transfer applications. The system correctly places applicants according to district policy and local, state and federal laws including No Child Left Behind.
Web 2.0 Social Communication Application
In August of 2007 Davinci Digital delivered a prototype for a modern, robust web application which represents an evolutionary step forward in social communication on the web. The application has been developed utilizing the cutting edge features of the .NET platform, Exchange server integration and SQL Server 2005. This powerful prototype was designed for a successful local software entrepreneur. The customer has sense sold the intellectual property rights to a Seattle company.
Past Software Projects
Helpdesk
In July of 2006 DaVinci Digital rolled out a new web based helpdesk and knowledgebase for a local bank with 16 branches and about 300 employees. The solution is based on Microsoft SQL Server and ASP.NET 2.0. The helpdesk integrates with Exchange and Active Directory and includes a utility to synchronize employee information between their human resources database and Active Directory. The site includes both password protected Internet and Windows Authentication Intranet entry points.
School Lottery System
In March of 2004 DaVinci Digital delivered a lottery system for a local school district to process student transfer applications. The system correctly places applicants according to district policy and local, state and federal laws including No Child Left Behind. The district used the lottery system to place over 1700 high school transfer applicants in March of 2004 and will use the system in April to place approximately 3000 elementary and middle school transfer applicants.
Legal Information System
In December of 2003, DaVinci Digital built a web-based legal information system for a local legal aid services organization. This application guides people through the divorce process in complete but easy to follow steps, and is built from standard web technologies such as XML, ASP, SQL Server, and IIS. The solution includes applications for publishing updates to the server from any location and generating updated content for immediate display.
Helpdesk
In November of 2003 DaVinci Digital rolled out a custom helpdesk and knowledgebase for a local bank with 16 branches and about 300 employees. The solution is based on Microsoft Exchange and Outlook integrated with Active Directory and includes a utility to synchronize employee information between their human resources database and Active Directory. The helpdesk allows users to submit help requests, track the status of outstanding requests and submit updates from within Microsoft Outlook. Technicians can create, view and modify help requests also through Outlook. The tool is fully integrated with Outlook’s email and calendaring features and generates usage and time tracking reports in Microsoft Excel format.
Customer Relationship Management Package
In October of 2003 we delivered a CRM project for a local financial services firm. Previously, they had been using many different software packages with redundant client data, absolutely no integration and a serious lack of documented procedures. Many of their procedures were overly complex to work around limitations of their existing software. None of the software packages that they were using modeled their actual business structure well. We provided them with a Microsoft Exchange solution fully integrated with Outlook, Word and Excel. All of their contacts, accounts, investments and relationships are now stored in a single location and the relationship between the items clearly models the structure of their business. We also automated their most common tasks such as generating monthly investment performance letters.
Helpdesk
In May of 2002 DaVinci Digital rolled out a custom helpdesk for a local office of a Fortune 100 company with about 800 on-site employees. Their IT staff had been very frustrated by the limitations of their existing helpdesk solution. One of their requirements for a new system was integration with Active Directory so they would not have to keep duplicate user data up to date. We provided a solution based on Microsoft Exchange with Outlook and Outlook Web Access clients that included tight integration with Active Directory. The customer was so pleased with our solution that they switched to using it full time instead of their old system while the new system was still in beta.
Technical Library Card Catalog
In July of 2002 we delivered a technical library card catalog system to a local engineering firm. They had over 50,000 technical articles filed and cross referenced in their legacy single user database. They wanted to move the data to a more robust multi-user client server backend with a more intuitive client interface and better search capabilities. They also wanted us to accommodate an employee with low vision. We delivered a Microsoft SQL Server solution with a high contrast client and an innovative search interface.
Legal Conflicts Database
In April of 2002 DaVinci Digital delivered a Web based application for a law firm with over 20 offices around the state of Oregon. The database, which contains over a half-million client records, is shared on the Internet using Microsoft SQL Server, IIS and ASP. This allows attorneys at any of the branches to check for client conflicts and enter new client data using only their web browser. Their previous system had a separate isolated database in each office and required their each office to cross check for conflicts with each other office by phone.